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Care guideSamsung

TV screens; separate guidance for The Frame / The Serif

Based on official manufacturer guidance. Applies to the model, material and finish identified above.

Read original guidance
Samsung — manufacturer illustration 1

Cleaning TV screens

Before cleaning

Turn the TV off, let it cool for a few minutes and unplug. Gently remove dust using a clean soft microfibre cloth.

Original manufacturer guidance
Standard screen cleaning

If needed lightly moisten the cloth with distilled water; never spray the TV directly. Dry fully before reconnecting power. Avoid window cleaner, soap, alcohol, ammonia and paper towels.

Original manufacturer guidance
The Frame / The Serif

For fingerprints on the matte models identified in the support article: after powering off and unplugging, use a slightly damp cloth, then gently use a dry melamine sponge before the water dries. Do not wet the sponge or add cleaner.

Original manufacturer guidance

Official documents