Senior Customer Advisor

About nanoHome

nanoHome connects customers with premium furniture and lighting to create inspiring living spaces. We welcome people who appreciate design, take pride in their work and care about the customer experience.

Responsibilities

• Advise on furniture and lighting based on customer needs, lifestyle and budget.
• Build relationships with clients, architects and designers from consultation through after-sales support.
• Coordinate proposals, quotations and delivery schedules and help resolve complex service situations.
• Share product knowledge, mentor colleagues and support sales performance tracking.

Requirements

• Experience in consultative sales and client service in furniture, design or premium retail.
• Ability to manage long-term client relationships and multi-party sales processes.
• Strong communication, presentation and negotiation skills, including customer consultation in English.
• Initiative and a mentoring mindset; knowledge of materials and furniture design is a plus.