nanoHome
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Customer Advisor

Hanoi

About nanoHome

nanoHome connects customers with premium furniture and lighting to create inspiring living spaces. We welcome people who appreciate design, take pride in their work and care about the customer experience.

Responsibilities

  • Welcome customers in the showroom and through contact channels and understand their needs.
  • Present products, materials and suitable options and prepare quotes under approved policies.
  • Maintain customer records, follow up enquiries and coordinate delivery and after-sales care.
  • Keep displays well presented and develop brand and product knowledge.

Requirements

  • Interest in furniture, lighting and design with a customer-service mindset.
  • Clear communication, active listening and reliable follow-through.
  • Sales or service experience is a plus; working knowledge of office tools.
  • Conversational English and premium-client experience are advantages.